Deliver Exceptional Customer Service With Instant Insights

Know where you need to take action each day to optimize your wait times and resolution times and maximize customer satisfaction.

Why Did Our "Average Wait Time" Increase By 5% This Week?

With Comparative, each day you can identify friction in your customer service journey, gain a deeper understanding of your customer’s needs, and build a reputation for best in class customer service.  No more waiting on dashboards and reports. Join the ranks of data-driven customer service leaders and see the difference Comparative can make.

"Comparative has made our analyst team 10x more efficient. We can stay on top of inbound requests with no querying, which frees us up to do more important but less urgent analysis that was never previously prioritized."

Diego Alonso Delgado Cáceres

Data Lead at Mino Games

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"Comparative has totally transformed our analytics. We’re able to get answers instantly, that would take weeks of work from our BI tools. Almost everyone on the team uses it every day."

Ben-Zion Benkhin

CEO & Founder of Wombo

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See How the Best Customer Service Teams Rely On Comparative Everyday

Build Lasting Customer Relationships

Build Strong and Lasting relationships with your customers by proactively identifying and addressing their challenges, ensuring they feel valued and supported throughout their entire journey with your brand

Improve Team Efficiency

Analyze data on customer volume, service agent performance, and other metrics to adjust staffing levels and shift schedules to better meet customer demand

Reduce Customer Wait Times

Identify areas where customers tend to struggle the most by deeply analyzing data on user behavior and interactions. Then build personalized experiences to address their concerns and deliver value faster!

Understand how your core business metrics are impacted

Get real-time insights into your customer support metrics and uncover how your efforts are contributing to key company metrics like retention and revenue.

Frequently Asked Questions